Ask ten people what a concierge does and you will get ten versions of “restaurant reservations.” That is the smallest part of the job. A private concierge is a standing relationship: one person who knows your preferences, your family and your calendar — and quietly removes friction from all of them.
I.Tables, doors and nights out
Miami runs on access. The restaurants everyone wants — the omakase counters, the new Design District rooms, the members-only floors — hold their best tables for people the house knows. A concierge is that person by proxy: we book under a relationship, not a name in an app, and the difference shows in where you sit and how you are treated.
The same applies after dinner. Nightlife tables, private karaoke rooms, a humidor and hookah lounge that stays open late — the city opens differently when someone has called ahead.
II.Travel, yachts and the airport problem
The second pillar is movement: private aviation and commercial-but-painless flying, yacht charters out of Miami Beach marinas, drivers who are on time to the minute, meet-and-greet through MIA and FLL. A good concierge does not sell you a charter — we hold the vendor relationships year-round, so pricing and priority follow.
III.The household layer
The least glamorous work is the most valuable: housekeepers and chefs who are vetted rather than found on an app, contractors who show up, cars serviced and registered, packages received, the apartment prepared before you land. For clients who live between cities, this is the difference between owning a home in Miami and owning a problem in Miami.
The test of a concierge is not the booking you asked for — it is the problem you never heard about.
IV.Seasons and events
December belongs to Art Basel, spring to the Grand Prix and the boat show; in between sit playoff runs, residencies and galas. Tickets are the easy half. The hard half — paddock hospitality, dinners that book out in hours, staying somewhere decent at peak — rewards planning and relationships. We cover this calendar every year; see our guide to Miami’s big season.
V.When it becomes relocation
Sooner or later many clients stop visiting and start moving. Schools, neighborhoods, brokerage, closing logistics, then staff and renovation — that arc is covered in our relocation checklist, and the property side is handled by our own licensed brokerage, described on the real estate page.
VI.How an engagement works
- Single requests. You need one thing done well — a dinner, a charter, a birthday. You write, we quote, we deliver. No commitment.
- Membership. A monthly relationship: priority response, standing preferences, proactive planning around your calendar. This is where the compounding value lives.
- Languages. We work in English, Spanish, Portuguese and Russian — Miami’s actual languages.